Publicación:

Analysis of the e-Government development index in the regions

Resumen en inglés

e-Government is a change in the government management paradigm based on Information and Communication Technologies. These work to provide greater and better access to the services provided by public administrators. Thus, the transformation of the entire government aims to permeate and unite the State-Society-Organization. Based on the above, the following question arises: to what extent have the world's regions developed their e-government index? To answer this question, it was proposed to analyze the development index of electronic government in the regions. The documentary review and hermeneutical analysis facilitated the method. It is concluded that e-administration has allowed more excellent connectivity and access of citizens and companies to government services since 2020. However, its success does not lie in the amount of use but in clear information defined and constant.